Technical issues and troubleshooting
- I experience unstable connection to G5 Friends/receive Internet connection error messages in the 1.98.9801 game version
- The Sky Race mini-event is missing from my game in the 1.97.9700 version
- What are the system requirements for updating Hidden City?
- I experience unstable connection to G5 Friends/receive Internet connection error messages
- In the 1.95.9501 game version, when I complete the goals of the Sky Race mini-event, my progress is not credited to the mini-event’s statistics
- I experience issues with making purchases at the G5 Store
- I cannot log into my Facebook account from within the game.
- My game progress was reset.
- How do I change the game language?
- The progress of my mini-event has been reset.
- My progress of the current Special Event was reset.
- The rubies I had in my game have disappeared