Technical issues and troubleshooting
- I am unable to complete purchases using my bank card at the G5 Store
- In the 1.99.9900 game version, I cannot participate in the Order's Cup, as the mini-event icon doesn't respond when I tap/click it
- The Sky Race mini-event is missing from my game in the 1.97.9700 version
- What are the system requirements for updating Hidden City?
- I experience unstable connection to G5 Friends/receive Internet connection error messages
- I experience issues with making purchases at the G5 Store
- I cannot log into my Facebook account from within the game.
- My game progress was reset.
- How do I change the game language?
- The progress of my mini-event has been reset.
- My progress of the current Special Event was reset.
- The rubies I had in my game have disappeared