Technical issues and troubleshooting
- My game crashed after I completed level 4 of the Gemstone Vault mini-game in the latest 1.65.6500 game version.
- What are the system requirements for updating Hidden City?
- I'm receiving the error message “Content is in download queue” after the game update.
- I cannot log into my Facebook account from within the game.
- My game progress was reset.
- My progress in Detective Contest has been reset.
- How do I change the game language?
- The progress of my mini-event has been reset.
- After the update my game crashes during investigations.
- The items necessary to complete the goals of the current mini-event don't drop at the City locations.
- My progress of the current Special Event was reset.
- The rubies I had in my game have disappeared.