Technical issues and troubleshooting
- In the 1.78.7800 game version, the Artifact Hunt mini-event icon has disappeared from my screen
- Where is the new update for Hidden City?
- In the 1.78.7800 game version, I am not receiving gifts after exploring the Caramel Boulevard event location
- I cannot purchase the Golden Pass in the 1.78.7800 game version from Microsoft Store
- When I try to send a request for a collection item to a friend, the Send Request doesn't seem to work, and the request appears unsuccessful
- What are the system requirements for updating Hidden City?
- I cannot log into my Facebook account from within the game.
- My game progress was reset.
- My progress in Detective Contest has been reset.
- How do I change the game language?
- The progress of my mini-event has been reset.
- After the update my game crashes during investigations.
- The items necessary to complete the goals of the current mini-event don't drop at the City locations.
- My progress of the current Special Event was reset.
- The rubies I had in my game have disappeared.