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- In the 1.53.5300 update the Squad Competition has restarted, and the squad progress and earned points were lost.
- When playing the game, I get an error saying that the connection to the server is lost, but my internet connection is stable.
- In the latest 1.80.8000 update my game freezes/crashes when trying to proceed from the Festive Design window to claim the 10th anniversary trophy
- What are the system requirements for updating Hidden City?
- How do I update the game?
- I no longer receive the option to watch video ads.
- G5 Fair and Safe Play
- How to unsubscribe from G5 Newsletters?
- When I launch the game on my iPhone/iPad, it crashes upon or shortly after launching
- I saw an announcement that G5 Web browser players will no longer receive any updates for Jewels of Rome. Will I be able to transfer my progress to another platform and continue playing the updated version?
- I cannot log into my Facebook account from within the game
- I saw an announcement that G5 Web browser players will no longer receive any updates for Hidden City. Will I be able to transfer my progress to another platform and continue playing the updated version?
- How can I get unique prizes worth up to $12 from the "From G5 with love" promotion?
- The "connection to G5 Friends network is lost" error
- Apps and updates are no longer available for the Chinese App Store
- I saw an announcement on Facebook that Hidden City is no longer supported. Will I be able to transfer my progress to another platform and continue playing?
- G5 Games are being removed from the Facebook platform