Please provide the following details to our Support Team at support@g5.com:
- The date of the issue.
- Your country of residence.
- Your G5 Friends Player Login.
- The email address associated with your G5 Friends profile.
- Your IDFA number.
Alternatively, you can send your G5 Friends Player profile information and your IDFA (Identifier for Advertisers) using the Send Feedback>Report a Problem option in G5 Friends.