In case you don’t remember your Player Login or the Password for your G5 Friends account, follow these steps to access your account:
- Navigate to the Friends icon at the bottom of the screen on your main game board.
- In a new window, select My Profile at the very bottom of the screen.
- Select Change Player under the Nickname field.
- Type your email in the Email or Login field and select Continue.
- An automatically generated email will be sent to the address linked to your account.
- In the Let’s confirm your email window, enter the 6-digit code from the confirmation email or follow the secure link in the email to access your G5 Friends account right away. If you follow the secure link, make sure you’re on the same device where the game is installed.
Alternatively, if you remember your Player Login, you can reset your Password in the following way:
- Navigate to the Friends icon at the bottom of the screen on your main game board.
- In a new window, select My Profile at the very bottom of the screen.
- Select Change Player under the Nickname field.
- Type your Login in the Email or Login field and select Continue.
- Choose Forgot your Password? under the Your password field.
- Enter the email address linked to your G5 Friends account or your Player Login and select Send Password Reset Link.
- You’ll receive an email with your Player Login and a link to reset your Password.
- After changing your Password, return to the game and log in with your new credentials.