If you do not receive the confirmation email or 6-digit verification code to log into your G5 Friends account, try the following steps:
- Check your Spam or Junk folder. Emails may sometimes be filtered by your email provider.
- Add noreply@pgpl.g5e.com to your email provider’s whitelist.
- Make sure you entered the correct email address when trying to log in.
- Verify that you are using the email address linked to your G5 Friends account.
- Ensure that you are checking the correct email inbox for the verification code.
If the issue persists, please contact us at support@g5.com and provide a detailed description of the problem.