Dear Players!
The 1.67.6701 update containing the fix for this issue is now available. Please visit your preferred app store and download the update to implement the fix.
Once your game is updated to the newest 1.67.6701 version, please let us know at support@g5.com—our technical specialists will then manually restore your game progress so that you will be able to resume playing the game right where you left off.
Also, we need the following details from you to help us resolve this matter swiftly for you:
- The level you've reached before the issue occurred.
- Your G5 Friends Player Login.
- The email address associated with your G5 Friends profile.
- Your IDFA number.